Tropical Palms Dog Collar
Tropical Palms Dog Collar
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Our handmade Signature Collection shows the artisan of our brand. Our collar is made with sustainable quality materials that provide a durable and luxurious touch to any paw-wardrobe. A high quality hardware, modern branding and strength stitching.
You will be sure to be the best dressed pup in town!
PRODUCT INFO
WHY YOU'LL LOVE IT:
- Handmade by us in Melbourne- Our products are unisex, so all our colourful fabrics are chosen to fit any dog.
- Available in four sizes.
- Triple stitches on joints to add strength and durability.
- Thread colour might vary as per design.
- All our collars have been tried and tested and are proven to handle the strongest of dogs.
We think about our planet
- Our products are sustainable.
- This stunning and unique collar is made from 100% soft cotton fabric.
- Reinforced with hemp webbing on 20mm width or nylon webbing on 25mm width.
- Exclusive signature Fluffy Tales ® vegan cork label.
- Finished with a choice of two stylish and high quality Zinc-alloy hardware colours.
- Eco-friendly packaging
SIZE GUIDE
Please view our sizing chart to get the perfect fit.
This range also comes in our Lead and Bow Tie collections.
** Each product is individually handcrafted to order and due to the custom nature of each item, colour pattern and sizes may vary slightly.
**Please ensure you measure your dog's neck before purchasing to avoid any disappointment of the collar not fitting - allow 2 fingers to fit under the collar.
**This is a listing for collar only, now available width 20mm or 25mm.
PRODUCT CARE
We want to make sure you take care of your product, be gentle with your hardware!Spot clean or hand wash to help your new collar last longer.
**While your new collar may be so unique and stylish to take off, we would suggest removing it from rough play dates or muddy adventures to avoid excess dirt.
Return & Refund Policy
Return & Refund Policy
We have a 30-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Leeprimesupplyco@outlook.com
Please note that any and all returns must be returned to the supplier that shipped the product to you, all of those details for where to return the product should be in your package when you receive your item.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Leeprimesupplyco@outlook.com
Track My Order
Track My Order
All deliveries are dependent upon the manufacturers that supply the product, which can take anywhere from 2-4 weeks or less depending on the item purchased. Unfortunately, Lee Prime Supply LLC, holds no physical inventory to ship directly to customers at this time but we are working on better shipping solutions for our esteemed customers every day!
Processing time usually takes approximately 1 business day from the moment you place your order with us, e.g., " order placed today, tomorrow same time your order will be received by shipping company".
You can either reach out to us directly at LeePrimeSupplyCo@outlook.com for any tracking info, or you can also refer to this site for a more details about your package using the shipping info received in your tracking email.
